Are you unable to update payroll in the QuickBooks application because of the QuickBooks Error 15242? Well, then, you are not alone. Many QB users have reported facing this error code while doing the payroll updates in the application.
The error code 15242 is associated with a problem in the QuickBooks Desktop File Copy Service (FCS), which is a component responsible for facilitating updates.
The QB application displays the error message saying Error 15242: The update is not complete successfully. QuickBooks FCS is damaged, corrupted, or not responding when you get stuck over this error. The blog below discusses the methods you can use to rectify the error, so carefully go through it and do the troubleshooting.
If you do not wish to troubleshoot the Error Code 15242 in QuickBooks manually, then you can connect with our experts at Data Service Solution at the toll-free number +1(855)-738-0359.
What are the Ways to fix QuickBooks Error 15242?
The two ways to resolve the error code 15242 are given below:
Solution 1: Validate Your Payroll Subscriptions
- First, log into your QB account and then move to Employees > My Payroll Service > Account or Billing Information.
- QB will then display the Payroll Account Maintenance sheet on the screen.
- Now, close this page and then re-validate your payroll subscription.
- When the validation process gets completed, update your QuickBooks or payroll once again.
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Solution 2: Execute the Clean Installation of QB in Selective Startup
If any third-party application is obstructing QB from completing the installation process, installing it in a selective startup might help.
The selective startup mode allows only a few selected programs to run in the background while completing the installation process, and thus you can easily install the application without any obstructions. So, follow the given process:
- Press the Windows and R key and launch the Run command.
- Then, type MSConfig in the given space and hit OK.
- After that, from the General tab, click on the Selective startup < Load System Services.
- Now, move to the Services tab and click on Hide all Microsoft Services.
- Then, click Disable All.
- Also, remove the checkmark from the Hide all Microsoft Services checkbox.
- And check the services list and make sure that the Windows Installer box is checked.
- Now, from the System Configuration window, hit Restart.
- Once your system restarts, you can easily install/uninstall/reinstall QuickBooks with a clean install.
After this, you need to restart your system back to the normal configuration.
- For this, press the Windows and R keys and get the Run window on the screen.
- After that, type MSConfig and click OK.
- This time from the General tab, click on Normal Startup, then OK.
- Lastly, Restart your system by going to the system configuration window.
To Sum Up!
Hopefully, you won’t face any further issues in downloading the payroll after resolving QuickBooks Error 15242 by following the solutions given above.
However, in case any issue still persists, then you can connect with our QB experts at the Toll-free number +1(855)-738-0359 and get it resolved quickly.
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